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Our Policies
Payment Policy:
Full payment is required to confirm bookings. For pre-bookings made over 30 days before check-in, a 50% non-refundable advance can secure the dates. The remaining balance is due 15 days before arrival.
Cancellation Policy:
Cancellations made 30+ days before check-in are fully refundable. No refunds for cancellations within 30 days, on public holidays or promotional bookings.
Check-In Policy:
Guests must present government ID, sign a self-declaration form, and submit a refundable security deposit. The deposit is returned within 48 hours after checkout following inspection.
Smoking:
Smoking is prohibited indoors. Smoking is permitted on balconies, by the pool, and in open areas.
Overnight Guests:
We kindly ask that only registered guests access the premises; outsiders are not permitted.
Swimming Pool Rules:
Kindly avoid drinking inside the pool. All guests are required to maintain proper pool attire and costumes. Management is not responsible for any accidents.
Liability:
Any damages incurred during your stay will be your responsibility to cover.
Prohibited Activities:
The possession of weapons, drugs, and engaging in disruptive behavior are strictly forbidden. Additionally, non-accommodation activities such as sales or solicitation are not allowed.
Loud Music:
Please refrain from playing loud music after 10:00 p.m. in the pool area; however, feel free to enjoy normal music indoors within the villa.