What we keep, and why

When you book. Your name, email, mobile number and the guest count; a billing address and, if you give one, a GSTIN, because a tax invoice must carry them; and any special requests you write. Payment is handled by Razorpay — card and bank details go to Razorpay alone. We keep only their reference for the payment.

When you sign in. Your account holds your name and email, and a securely hashed password if you create one. Your email is how your stays and points are found again. We use it for marketing only once you have said yes.

If you sign in with Google. When you choose Continue with Google, Google shares your name, email address and profile picture with us, with your permission. We use your name and email only to create your account, sign you in, show your bookings and points, and write to you about your stays. We do not use your profile picture. We do not read your Gmail, contacts or files, and we ask for no access to them. We do not sell Google user data, share it with third parties except the service providers named here who run this site, or use it for advertising. It is stored in our database with your account until you ask us to delete it, which you can do at any time by writing to stay@spectacularvilla.com. You can also remove our access in your Google Account settings.

At check-in. Indian law requires us to record every guest's identity. We collect a photograph of an identity document from each adult and a signature. For foreign nationals we also collect passport and visa details and file Form C with the Bureau of Immigration, as required.

When you write to us. What you send, and how to reach you back.

Document images are encrypted before they are stored, every access to them is logged, and they are erased automatically after the stay on a fixed retention schedule. They are seen only by the staff who check you in and by the authorities who may lawfully require them.

Our channel manager. Your name, contact details, dates and the amount paid are sent to Rentals United so the dates are blocked on every site we list on. That is what stops a double booking.

Payment. Razorpay processes payments under its own privacy policy.

Messages. Booking confirmations go by email (Resend) and WhatsApp (through a Meta business provider). Your number and the message content pass through them to reach you.

Travel agents. If an agent booked on your behalf, they hold your details too, under their own responsibility.

The law. Identity records at check-in are kept and shared as Indian law requires. Beyond that we disclose personal information only when legally compelled.

Booking and invoice records for as long as tax law requires — currently eight years. Identity document images only until the retention period after your stay ends, then they are erased. Your account and points for as long as the account is active; write to us to close it.

You can ask us what we hold about you, ask us to correct it, or ask us to erase it where the law allows us to. You can withdraw consent to anything we asked for. Write to stay@spectacularvilla.com and we will respond within thirty days. Should you wish to take it further, you may raise a grievance with the Data Protection Board of India.

The site uses the cookies needed to keep you signed in and to complete a booking. To understand how the site is used and to measure our own advertising, it also uses Google Analytics, Microsoft Clarity and the Meta pixel; these set their own cookies and receive the pages you visit and, for a completed booking, its value. Nothing you type into a form is sent to them.

If this notice changes materially we will say so here with a new effective date, and email you where the change affects a booking you already have.